Although the hosting service supplied by the different companies is de facto the same, each provider has a customized platform with its own modifications and different ways to perform certain procedures. That is why, an information-ridden knowledge base would be incredibly useful both for persons with little to no previous experience and for tech-savvy users who will at some point find out how specific operations are done, but will lose precious time in the meantime. The purpose of such a knowledge base is to help make the service quick and simple to use, sparing users time and energy. The consequence is more gratified clients, since they can swiftly find the info they desire, and much less work for the help desk support team, because typically the majority of the questions and problems that clients have are already enumerated in the knowledge base. Given that the articles are well-written and encompass more topics, you will be able to learn more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Web Hosting

Our web hosting packages feature an in-depth knowledge base where you can find info on all the complications that you could possibly run into and their resolutions. You can learn how to create and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are correct, but nonetheless you’re unable to send emails, for instance. We have done our absolute best to be as comprehensive as possible and to cover all the available options in order to help you save time and efforts and to supply you with different solutions for every issue. The knowledge base comprises educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular functions and features in every Control Panel section, whereas if you prefer to see the whole list of articles, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting packages, will permit you to access the in-depth online help documentation that we have prepared for you. The articles themselves feature general information about our services, educative guides about the separate functions that you can use, plus troubleshooting instructions that can help you solve common problems that you may encounter. The topics that we’ve covered encompass basically everything, from easy things such as how to host a new domain name in the account, to more complex ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a given section of the Control Panel will always be available on the right-hand side of the page that you are on, while the entire article archive is accessible through the dedicated Help section.