1 hour ticket response
We are devoted to offering a rapid and accurate solution to every client support ticket submitted by a client. Our expert client care team representatives will review your situation and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tech support tickets. In reality, the average client support ticket response time has proven to be 20 minutes.
An Excellent Client Support Service
Our technical support staff representatives have broad experience in the web hosting business and are skillful enough to supply a swift solution to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the client support ticket will be sent to a programmer or system administrator for additional assistance.
A User–Friendly Help Center
Incorporated into the Online Control Panel is an easy–to–navigate Help Center, which offers a variety of sources of information. You can search through a regularly updated knowledgebase offering web hosting account management articles and website administration articles, watch the instructional video tutorials or have a glimpse at our F.A.Q. section.