• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to offering a rapid and accurate solution to every client support ticket submitted by a client. Our expert client care team representatives will review your situation and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tech support tickets. In reality, the average client support ticket response time has proven to be 20 minutes.

  • Top quality support service
  • An Excellent Client Support Service

  • Our technical support staff representatives have broad experience in the web hosting business and are skillful enough to supply a swift solution to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the client support ticket will be sent to a programmer or system administrator for additional assistance.

  • Intuitive help center
  • A User–Friendly Help Center

  • Incorporated into the Online Control Panel is an easy–to–navigate Help Center, which offers a variety of sources of information. You can search through a regularly updated knowledgebase offering web hosting account management articles and website administration articles, watch the instructional video tutorials or have a glimpse at our F.A.Q. section.