Customer Support Channels
A 1–hour Response Guarantee
Our user assistance team is trained to speedily take care of all our web hosting customers’ requests and guidance questions. Via our ticketing system, it will be possible to supply your inquiry and a support team representative will, no doubt go back to to you in less than maximum 1 hour. In reality, practice has shown us that the regular response time is Twenty or so minutes.
A Top–quality Support Service
Our help support service is offered by a group of qualified consultants which are ready to reply to your inquiry as fast as possible. You could communicate with the support crew by launching a help and support ticket from your Online Control Panel or by sending us an email. On working days, you may also contact us on the telephone or take advantage of the live chat option.
An Intuitive Help Section
Should you need help while working on your online projects within the Control Panel, you’ll be able to always press the Help control key and find your query in the variety of content articles that will appear. We have also turned much of the content articles into video tutorials. The list of videos will show up if you choose the Videos option available in the top right angle.